Black and Tan Dachshund Running Christmas Holiday Card

The card was beautiful (can't see the front/back design from the picture above). My problems was customer service related only. But I ordered 30 of these cards, but only received 5 mailing envelopes. Took great difficulty to get Zazzle to understand this despite my many communications with them. When they finally did supply me with the envelopes, it was late on a Sunday night and Christmas was on Thursday. By the time i was able to get them all addressed and mailed to my friends and family, it was after Christmas. Everyone makes mistakes but the process of getting this corrected took way too long. And by the way, on the same order I placed for 20 of another type of card, Zazzle canceled it without notifying me. So by the time I found out about it and was able to choose and design another card, those were also late getting mailed to my friends. I think most of the problem of getting these things corrected was not being able to speak to a human representative. And when using the "chat" process and was told to wait a certain amount of time, that time to wait would be 4 and 5 times the wait period they indicated. A very frustrating customer service experience. All this said, this was the first time in the three years of dealing with Zazzle that I had these problems. Great website with opportunities to create great designs. I hope to never have this type of experience again and that Zazzle takes the steps necessary to improve their customer service.

The card is such good quality, the print is beautifully glossy with deep blacks and rich colours. Made with strong card, I will be buying more for Christmas!! The design looks fantastic. Image quality was amazing, the colours were bang on.

This lovely card met all my high expectations and needs for a very special Christmas card for my very special sister. I highly recommend using the easy tool to create a product to meet all your own requirements. 5 stars are appropriate, thank you! The design, the exact colours and specified finish were all translated into a high quality product.