Cowboy boots award trophy derby championship photo block

I’m extremely disappointed with my recent experience. This merchant failed to uphold the service level agreement that was clearly outlined at the time of purchase. I paid for expedited shipping specifically to ensure timely delivery for an important event, yet the product arrived days late. This delay had a direct and negative impact on my ability to deliver as promised. Not only did it undermine my credibility, but it also created unnecessary stress and complications that could have been avoided had the commitment been honored. When customers pay extra for expedited service, they do so with the expectation that timelines will be respected — not disregarded. I reached out for assistance, but the response was neither timely nor helpful. Reliability and communication are key in any business relationship, and unfortunately, both were lacking in this experience. I hope the merchant takes this feedback seriously and implements better quality controls and accountability to ensure future customers don’t face the same issue.

This was a great product for an internal Awards event. Nadja R's brilliant graphic design work was mocked up digitally and then printed onto very high quality materials. I had a bespoke set of requirements and a really tight deadline and Zazzle came through. The end result was a real talking point for the Awards event and the base also not only helped with the stability, but it also looked like it had a light inside when the Show lights hit the Awards Trophies at certain angles. Thank you Nadja and Zazzle.

This turned out to be a great looking item. I found altering the design easy and the quality looked fab when all was done and finished. It matched my expectations wonderfully. The seller did a great job! The colours and font styles available were varied and I had fun tweaking them to my needs. The quality of both photo and the colours used where crisp too and came out wonderfully. Overall a great looking item very happy customer. Thank you!!