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Thank you so much, Jinaiji.
We have just received order (131-29844325-1317925) through the post for our wedding at the end of this month. We are very disappointed and shocked to receive these in a gloss finish as we were expecting to receive these in a matte finish.
We were highly impressed with the wedding invitations (order 131-77352281-7580217) that was also received from Zazzle and decided we wanted to order the rest of our wedding stationery with Zazzle. The wedding invitations had been printed on matte card and we wanted the order of service and menus to match the wedding invitations. We did not see the small print that said these would be printed on gloss card and find it strange that there is no option available to have this printed with a matte finish (like the wedding invitations).
My fiancée is highly stressed about this, especially as the wedding is three weeks away now. Please can you advise whether these can be re-printed with a matte finish to match our wedding invitations? We have received so many compliments from guests about the wedding invitations with several people asking us where we got them from. We are so disappointed with the order of service and menus and feel they look like glossy leaflets, which is not the effect we were expecting when the order was made. I would be grateful if you could respond as soon as possible in order to help us rectify this situation. We look forward to hearing from you.