Watercolor Dog Signature Drinks Wedding Bar Sign

i ordered the water color dog signature drink sign. twice. the first time i did order the wrong one and realized my mistake that i ordered the modern dog signature drink wedding sign. i was under the impression that that was the watercolor effect because the example photo had the dogs in water color. once i realized my mistake and the creators mistake, i decided to order a second one with the correct “WATERCOLOR DOG SIGNATURE DRINKS WEDDING BAR SIGN”. again, i uploaded the same pictures and customized it the same way as when i had ordered the modern dog drink sign. i’m not sure if i was supposed to somehow make my dogs in watercolor myself, if that is the case, it should have been in the description. i had also messaged the creator more than once and did not get a response. i have now paid for 2 bar signs and am extremely unhappy with both of them and will not be using them. poor communication. poor description. poor service. and very misleading. i attached photos of what i received vs what i had ordered. .

I don't know if I'm at fault or the way it is advertised, maybe a bit of both. I thought I was ordering a 'premium canvas' given the price with delivery (almost £50) however I've received premium canvas PAPER. The product is lovely but I had ordered it thinking it was a canvas so I feel a bit disappointed and I'm left a little out of pocket now I have to go and buy a frame as it is for a funeral I don't have time to get another printed. Maybe it would be helpful if the details were a little bit more clear, the printing is nice quality but the photo is very dark. Would have been nice to be contacted prior if it didn't look very good. I think I'll have to scrap the whole idea to be honest. Good but the picture on it is too dark

Great product. Easy to make with personalization tool and plenty of pictures of a variety of drinks to pick from. Great just like how it was pictured