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“I love a business that really understands how a customer utilizes their services -- zazzle.com definitely knows what its customers need (access to view their order every step of the way, flexibility to audit and instantly view their purchases, etc.) :)”
“My response is way overdue on this; I honestly thought this was just too good to be true, and it took awhile for me to believe it. But I checked my account, and you have indeed been true to your word. I am very rarely surprised in a good way with corporate (or even human) behavior because I have very high expectations. I think my expectations have been surpassed maybe 10 times in my pretty long life, and this instance definitely counts as one of them. I have been telling everyone who will listen about Zazzle and your exemplary customer service - and, unfortunately for other companies, you have raised the bar. Thank you - and believe me, you have earned a loyal customer, which is great because I love having an excuse to buy more things with my dogs on them!”
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