Tortoise and Hare mug

I have contacted Zazzle four times, with no resolution yet. I ordered a custom mug that I designed, and instead I was sent a plain black‑and‑white mug — the kind I could have purchased at Dollar General for just a few dollars. I paid $28.42 for a personalized item, and the order confirmation clearly shows the custom mug I created. See photos of mugs- black and white were shipped to me. There is also no phone number to call to talk to a live human, which makes it extremely difficult to resolve issues. I’ve attached photos showing the mug I ordered versus what I received. I am willing to update this review if the issue is finally resolved, but at this point, I’ve reached out four times with no correction.

I like to buy and review my own work to ensure you get an outstanding product and I’m happy to give the Primary Colours Beach Football Mug 5 stars because it meets my expectations completely. Pleased with it I am. Zazzle mugs are well fabricated, microwave and dishwasher safe. And this yellow red and blue panoramic wraparound motif is sealed with a durable and sparkling Orca polished gloss glaze finish. It’ll never rub off! The size and energy of two jostling figures and a burly goal keeper fit the mug's circular shape well. There's momentum in the carousel effect as the two jostling figures repeat and move right around the mug and meet a burly goal keeper. Big sharp original images precisely drawn and delicately captured in blue and red with plenty of bright yellow! An ideal gift for anyone who plays ball! A fun gift for all beachball and football fans. A pair with the Retro Grey-Grain Beachball Player Mug. Available in two sizes and several styles including Black Ringer, Travelling, and Stern. Go have a peek!

What a beautiful mug, I was really pleased with the mug. The printing was brilliant, wonderful colours