Frequently Asked Questions

Zazzle is an online marketplace with millions of made-to-order customisable products. Our selling community consists of designers who provide us with content, makers who manufacture physical goods and associates who share links and make money through referrals.

You can make money in two ways:
- As a Designer, by selling your artwork on products in the marketplace with the Zazzle Designer Programme.
- As an Associate, by promoting Zazzle through sharing links with the Zazzle Associate Programme.

If you are unable to find the answer to your question through our help system, please contact our Support Team via email on support@zazzle.com. Customer service email messages typically receive a response within 24 hours and no more than 48 hours. Be sure to check your spam/bulk mailbox, if you do not receive a message from us within that time.

Alternatively, if you would like to contact us by telephone, please call our FREEPHONE UK customer service line:

0800-6-929953

Phone hours: Mon - Fri: 10AM - 6PM GMT

If you are calling from the rest of Europe, you may also want to use our UK customer service line, but please note International calling charges may apply.

00-44-800-6-929953

Phone hours: Mon - Fri: 10AM - 6PM GMT

After opening your free account, you need to set up a Zazzle store. You can open a store here. You must be logged in first.

Then, you can start creating products and posting them for sale. Zazzle takes care of manufacturing, inventory, shipping and customer service, leaving you free to concentrate on designing and promoting your products.

Nothing. It's completely free. Once you make a sale, you will get a percentage of that sale, based on the royalty percentage that you set.

No, designers never have to deal with the physical products. All you need to focus on is creating beautiful designs and publishing them on our site. Once a product with your design is sold, Zazzle will manufacture it and ship it directly to the customer and you will receive a royalty percentage of that sale. Zazzle takes care of manufacturing, inventory, shipping and customer service, leaving you free to concentrate on designing and promoting your products.

Yes, your products' final prices are determined by you. The final price is = to the base price + the royalty (up to 99%) that you set for the product. You can also increase your earnings another 15% or more by participating in our Associates Programme and referring links that drive traffic and sales back to our site.

There are no limits to the amount of images or designs you can upload. You must have the rights to the designs and images. Content that violates any copyrights are not allowed.

You can create any design as long as you own the copyrights to the images and content. All designs are reviewed by our content management team to ensure that it does not violate any trademarks or copyrights.

For Designers and Associates, you can set up your payment preferences and learn more about how you will be paid on your payment settings page. We also allow you to transfer your earnings to your PayPal account.

You can find the Zazzle tutorials and guides here.

The Zazzle Associate Programme works like an affiliate link-sharing programme. It is a way for you to earn money by promoting any Zazzle page, product or store.

All you need to do is add your associate ID to any links, share the links out to your friends, on social media sites, blogs, websites etc. and when a sale is made through your link, you earn money.

You can find your associate ID in the associates section of your account.

The standard Zazzle commission rate is 15% per sale, plus up to 17% volume bonus.

No, you do not need to own a Zazzle store to be an associate.

There are no fees associated with the Zazzle Associate Programme. It's completely free.

For Designers and Associates, you can set up your payment preferences and learn more about how you will be paid on your payment settings page. We also allow you to transfer your earnings to your PayPal account.

Yes. If a customer you refer purchases one of the Zazzle products you've created, then you earn your royalty and a referral, minus a small fee.

You can find all of the Zazzle promotional tools here .

You can find the latest information on most topics in the Zazzle Forum or on the Zazzle Blog.